2015年5月26日星期二

Hong Kong is now a service society without customer services

Hong Kong is now a service society.

Most people working in Hong Kong earn their living 
by selling various services.


But I have recently experienced that most people are selling
their services without good customer services.


These people do not care much about customer services.


In their mind, customers are coming to buy their services.


They don't have the concept of the need for effort
to sell their services to attract customers.
* * *


How long can Hong Kong sustain well as 
a service society without customer services?

* * * 

Sting - Englishman in New York