To make or not, an apology, to receive or not

Whatever we have done, 

 it must have caused some effect on others.

Some may even be adverse impacts.

If we feel guilty or uncomfortable,

we may want to make an apology 

to the person being hurt.

To make an apology more effective

 to elicit forgiveness and
reconciliation, 

we should know what kind of 

inter-personal relationship with the person 

and the person's particular characteristics. 

Some professionals advise that if 

we don’t know
the person well enough to determine 

which type of apology to make, 

we can offer 

“detailed apologies with multiple
components” 

since some components out of all 
may rightly touch upon 

what is important to the person hurt. 

——
Chinese Translation

道歉與否，接受與否

無論我們做了什麼，
  它一定會對一些其他人產生一些影響，
甚至傷害。
如果我們對自己的所作所為感到內疚或不安，
我們可能想要對這些受傷的人道歉！

要道歉有效而能得到寬恕和諒解，
我們應該知道和受傷的人是怎麼樣的人，
及和他們有著怎麼樣的關係。

有些專家建議，

如果我們不熟識這些受傷的人，
不知怎樣向他們道歉，
我們可以提供
“多向度漁翁撒網式道歉”
因為道歉的某些內容，
可能會能令受傷人受落！

Adele - Hello

Hello, it's me, I was wondering

If after all these years you'd like to meet to go over everything

They say that time's supposed to heal, yeah

But I ain't done much healing 

Hello, can you hear me?

I'm in California dreaming about who we used to be

When we were younger and free

I've forgotten how it felt before the world fell at our feet 

There's such a difference between us

And a million miles 

Hello from the other side

I must've called a thousand times

To tell you I'm sorry, for everything that I've done

But when I call you never seem to be home 

Hello from the outside

At least I can say that I've tried

To tell you I'm sorry, for breaking your heart

But it don't matter, it clearly doesn't tear you apart anymore 

Hello, how are you?

It's so typical of me to talk about myself, I'm sorry

I hope that you're well

Did you ever make it out of that town where nothing ever happened? 

It's no secret

That the both of us are running out of time 

So hello from the other side

I must've called a thousand times

To tell you I'm sorry, for everything that I've done

But when I call you never seem to be home 

Hello from the outside

At least I can say that I've tried

To tell you I'm sorry, for breaking your heart

But it don't matter, it clearly doesn't tear you apart anymore 

Ooh, anymore

Ooh, anymore

Ooh, anymore

Anymore... 

Hello from the other side

I must've called a thousand times

To tell you I'm sorry, for everything that I've done

But when I call you never seem to be home 

Hello from the outside

At least I can say that I've tried

To tell you I'm sorry, for breaking your heart

But it don't matter, it clearly doesn't tear you apart anymore